
After an accident, it’s not just your body that’s affected.
Your nervous system and sense of safety can feel shaken too.
You don’t have to push through this on your own.
There is space to slow down, process what you’ve been through, and begin to feel more like yourself again.
If you’ve been in a motor vehicle accident, you may be eligible for ICBC counselling. Within the first 12 weeks (about 3 months) after your accident, ICBC automatically covers up to 12 counselling sessions. No doctor’s referral is needed, and direct billing is available.
Accidents often affect more than the body. You may be dealing with pain, stress, anxiety, sleep problems, fear of driving, or pressure to return to normal life before you feel ready.
ICBC counselling provides a safe space to talk about what you’re going through, manage stress and emotional reactions, and learn ways to cope with pain and recovery.
The goal is to help you feel more stable, confident, and supported as you heal.
Jenny Hsuan Fang Hsu is a Registered Clinical Counsellor (RCC) offering ICBC direct-billing counselling in Vancouver and online across BC.
I bring both professional training and lived experience into this work.
I’ve been through a car accident myself, and I understand how the impact can stay in your body and nervous system—even after everything seems “over.” Recovery can feel confusing, frustrating, and at times isolating.
My work is grounded in a trauma-informed, culturally sensitive, and biopsychosocial approach.
This means:
I also hold a Post-Degree Diploma in Psychosocial Rehabilitation, which supports my work in recovery, pain management, and helping you rebuild stability in everyday life.
Many of my clients are not only dealing with accident-related stress, but also how it affects their relationships, work, and sense of self.
In our work together, we focus on helping you:
I offer sessions in both English and Mandarin, and aim to create a space that feels respectful, inclusive, and grounded in your lived experience.
ICBC Direct Billing, Jenny is an ICBC approved counsellor in Vancouver providing counselling online and in person.
Support tailored to your experience, helping you make sense of what you're going through and move forward at your own pace.
Supports you in processing the accident safely and at your own pace. Respecting your background and lived experience.
Fluent in English and Mandarin, Jenny provides accessible counseling to a diverse clientele in Vancouver.
Have an ICBC claim number
You need an active claim to access counselling.
Start within 12 weeks if you can
You may qualify for up to 12 sessions with no referral and no out-of-pocket cost.
Have your claim number and PHN ready
I can confirm coverage and direct bill ICBC for you.
Book a consultation
Book online or use the form below if you have questions.
More than 12 weeks since the accident?
Pre-approval is usually needed, and I can guide you through it.
You’re welcome to book a free 20-minute consultation online to see if we’re a good fit.
If you’re not ready to book yet or have any questions, feel free to reach out using the form below. I’ll be in touch with you soon.
Book a Free Consultation Please note that this form is not a secure way to share sensitive personal information, so you may wish to keep your message general.
This inbox is not monitored for emergencies. If you need immediate support, please contact 911 or your local crisis service.
I typically respond within 1–2 business days.
I live and work on the traditional, ancestral, and unceded territories of the xwməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and səlil̓ilw̓ətaʔɬ (Tsleil-Waututh) Nations.
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